Frequently Asked Questions
Do you ship to my state/city? Yes– we ship nationwide!
When will my Box arrive? Within Los Angeles, Boxes are delivered between 3:00 pm and 9:00 pm on Monday evening (Order by 11:59 pm on Saturday).
As our delivery route changes each and every week, we may only be able to provide a slightly more specific estimate of your delivery time on the day of delivery.
We do not offer pick-up.
Outside of Los Angeles, Overnight orders arrive via UPS on Tuesday by 7:00 pm.
How much does The Box cost? The Raw Box is $145. Delivery is free anywhere within Los Angeles County. Shipping to all other parts of the US is additional and rates are calculated by zip code.
Is there a service commitment? Will I be billed continuously? Each payment is a one-time payment for one Box and you will not be automatically re-billed. Weekly subscriptions are available. To set up a subscription, just give us a call at 800-997-6RAW.
What is your cancellation/refund policy? An order must be cancelled by Saturday by 11:59 pm if you'd like to receive a refund.
We are happy to issue refunds for individual items that arrive via UPS that no longer meet our freshness standards.
Food + Ingredients
See the 'Ingredients' tab for specific dish ingredients.
How long will The Box last? This depends on a number of variables such as your general appetite, the amount of raw foods you are used to eating, what foods you are eating in addition to The Box, etc. The Box contains twelve items and is designed to provide one person about four days of lunches and dinners.
Some customers eat the desserts for breakfast as they are made from only fruit and nuts.
Some clients find the Raw Box lasts nearly a full week, others will go through it more quickly. We suggest you try it and see for yourself.
Do you make substitutions/omissions? In order to offer living food meals made with the finest organic ingredients, at a reasonable price, we make only standard orders.
How long will the food stay fresh? Items will remain fresh for at least five days after receipt of your Box, when refrigerated.
Is this food plant-based? Yes! Our meals are completely plant-based. We use no animal products whatsoever.
Do I heat the meals up or eat them cold? It's not necessary to cook or warm the dishes. You can enjoy them straight from the refrigerator or at room temperature– whichever you prefer. You may find the flavors come out more at room temperature.
I'm athletic. Will this food have enough protein for me? Each Box contains an average of 240 grams of protein (48-59 grams per day). According to the American Dietetic Association, the average person will not suffer a protein deficiency if they eat a variety of fruits and vegetables in a 48 hour period. There is protein in all fruits, vegetable, nuts, and seeds.
I avoid/am allergic to wheat/grains. Do you use these ingredients? We use absolutely no wheat and no grain products.
Will I lose weight eating this food? Yes, if you need to. Raw food has a tendency to normalize one's body weight. An average Box (which includes lunches and dinners for four to five days), contains less than 6,000 total calories. The average four to five day caloric intake for lunches and dinners is over 7,000 (based on a 2,000 calorie per day diet). Even if you were to eat two Boxes per week, you would still only be consuming an average of 1,714 calories per day.
The raw ingredients we use that contain fat (nuts, seeds, olive oil, coconut oil), naturally contain an enzyme called lipase that digest fat and allow them to be metabolized by the body and not stored as fat. Since our food is not cooked, it maintains the lipase as well as other important enzymes (protease, amylase, etc.). Ultra-low fat diets, those recommending below 10% of caloric intake from fat, have been shown to greatly increase the risk of deficiencies of essential fatty acids (EFAs). EFAs are basic, essential nutrients important for heart health, mental function, skin health and many other bodily functions. Too little fat in the diet can also prevent the absorption of fat soluble vitamins, such as vitamins A, D, E, and K.
I avoid sugar. What about the desserts? Keep in mind that we use no white sugar or artificial sweeteners. We sweeten our desserts with raw, organic coconut nectar. This sweetener has a mild effect on the blood sugar and does not contribute to weight gain. Our desserts taste amazing, yet they're health food!
How can you make things like pizza if the food isn't cooked? Our breads and crusts are made in a food dehydrator and dried at a low temperature (108 degrees fahrenheit) to maintain their nutritional integrity. Our cheeses and sauces, etc. are all blended from fresh, raw, plant-based ingredients.
The menu says "cheese" and "creamy". What ingredients are you using to make things cheesy and creamy? Because we use only plant-based ingredients, our cheeses and creamy dishes are made with nuts and seeds such as raw almonds, walnuts, cashews, etc.
Do you use organic produce or ingredients? Yes! RAWVOLUTION believes strongly in the health benefits and sustainability that organic food promotes and we use organic ingredients exclusively. This also means we use no foods that have been genetically modified/genetically engineered. We're committed to doing what's right– not what's cheap and easy!
I'm allergic to certain foods. What should I do? Please note that we use no wheat or grains, dairy, or shellfish. We do however use almonds, cashews, coconut, pecans, walnuts, sesame seeds, and other nuts and seeds in a great many of our dishes. We cannot guarantee the complete absence of any ingredient we use in any dish that we serve. If you have been known to have an allergic reaction to any of the ingredients we serve (please see the 'Ingredients' link on our homepage), we cannot in good faith, encourage you to employ our services. If you do so, it is solely at your own risk.
How are the meals packaged? Within Los Angeles County, meals are packaged in recyclable deli containers and delivered in a box that can be returned to us, or reused/recycled by you.
Outside Los Angeles, meals are vacuum sealed in bags and delivered in an insulated package (not styrofoam) that is fully recyclable.
What is the deadline to order for The Box? Orders should be placed on Saturday by 11:59 pm at the latest, but you can order any time throughout the week, before this deadline.
Do you have a recipe book? We have two! RAWVOLUTION: Gourmet Living Cuisine is a best-selling collection of amazing raw food recipes (Harper Collins, 2006), and our latest book, The RAWVOLUTION Continues is an award-winning collection of raw food recipes and history of the raw food movement (Simon & Schuster, 2013). They're available at Amazon, and with all major booksellers.