Frequently Asked Questions

Do you ship to my city/state? Yes– we ship nationwide, including Alaska and Hawaii.

When will my Raw Box arrive? Within Los Angeles, Raw Boxes are delivered between 3:00 pm and 9:00 pm on Monday evening (when ordered by 11:59 pm the previous Saturday).

As our delivery route changes each and every week, we may only be able to provide a slightly more specific estimate of your delivery time on the day of delivery.

We do not offer pick-up.

Outside of Los Angeles, orders are shipped Monday evening and arrive via UPS on Tuesday morning or afternoon.

How much does The Raw Box cost? The Raw Box is $145. Delivery is free anywhere within Los Angeles County and throughout most of Southern California. Shipping to all other parts of the US is additional and rates are calculated by zip code. Weekly subscriptions are available by calling 800-997-6RAW.

Is there a service commitment? Will I be billed continuously? Each payment is a one-time payment for one Raw Box and you will not be automatically re-billed. Weekly subscriptions are available. To set up a subscription, just give us a call at 800-997-6RAW.

What is your cancellation/refund policy? An order must be cancelled by Saturday by 11:59 pm if you'd like to receive a refund.

We are happy to issue refunds for individual items that arrive via UPS that no longer meet our freshness standards. As our meals are packaged functionally, to arrive safely when shipped cross-country and not aesthetically, we cannot offer refunds based on the aesthetics of the vacuum-sealed items.

All ingredients are organic, vegan, gluten and soy-free. See the 'Ingredients' link below for specific dish ingredients.

How long will The Raw Box last? This depends on a number of variables such as your general appetite, the amount of raw foods you are used to eating, what foods you are eating in addition to The Raw Box, etc. The Raw Box contains twelve items and is designed to provide one person about four days of lunches and dinners.

Some customers eat the desserts for breakfast as they are made from only fruit and nuts.

Some clients find the Raw Box lasts nearly a full week, others will go through it more quickly. We suggest you try it and see for yourself.

Do you make substitutions/omissions? In order to offer living food meals made with the finest organic ingredients, at a reasonable price, we make only standard orders.

How long will the food stay fresh? Items will remain fresh for at least five days after receipt of your Raw Box, when refrigerated.

Is this food plant-based? Yes! Our meals are completely plant-based. We use no animal products whatsoever.

Do I heat the meals up or eat them cold? It's not necessary to cook or warm the dishes. You can enjoy them straight from the refrigerator or at room temperature– whichever you prefer. You may find the meals more flavorful at room temperature.

Will this food have enough protein for me? Each Raw Box contains an average of 240 grams of protein. According to the American Dietetic Association, the average person will not suffer a protein deficiency if they eat a variety of fruits and vegetables in a 48 hour period. There is protein in all fruits, vegetables, nuts, and seeds.

I avoid/am allergic to gluten/wheat/grains. Do you use these ingredients? We use absolutely no wheat and no grain products and the meals are completely gluten-free.

I avoid/am allergic to soy. Do you use soy? We use absolutely no soy products.

I avoid sugar. What about the desserts? Keep in mind that we use no white sugar or artificial sweeteners. We sweeten our desserts with raw, organic coconut nectar. This sweetener has a mild effect on the blood sugar.

How can you make things like pizza if the food isn't cooked? Our breads and crusts are made in a food dehydrator and dried at a low temperature (108°F) to maintain their nutritional integrity. Our cheeses and sauces, etc. are all blended from fresh, raw, plant-based ingredients.

The menu says "cheese" and "creamy". What ingredients are you using? Because we use only plant-based ingredients, our cheeses and creamy dishes are made with nuts and seeds such as cashews and pine nuts.

Do you use organic produce or ingredients? Yes! Rawvolution believes strongly in the health benefits and sustainability that organic food promotes and we use organic ingredients exclusively. This also means we use no foods that have been genetically modified or engineered. We're committed to doing what's right– not what's cheap!

I'm allergic to certain foods. What should I do? Please note that we use no wheat or grains, dairy, shellfish, or peanuts. We do however use almonds, cashews, coconut, walnuts, sesame seeds, and other nuts and seeds in many dishes. We cannot guarantee the complete absence of any ingredient. If you have allergies, please see the 'Ingredients' link below. If you have known reactions to any ingredient we serve, we cannot in good faith encourage you to employ our services. If you do so, it is solely at your own risk.

How are the meals packaged? Within Los Angeles County, meals are packaged in recyclable deli containers and glass jars. The glass jars and the box the meals are delivered in can be returned to us, or reused/recycled by you.

Outside Los Angeles, meals are vacuum sealed in bags and delivered in a paper-based insulated package that is fully recyclable.

What is the deadline to order for The Raw Box? Orders should be placed on Saturday by 11:59 pm at the latest, but you can order any time throughout the week before this deadline.

Do you have a recipe book? We have two! Rawvolution: Gourmet Living Cuisine is a best-selling collection of raw food recipes (HarperCollins, 2006), and The Rawvolution Continues is an award-winning collection of recipes and raw food history (Simon & Schuster, 2013). They're available on Amazon and from all major booksellers.