How much is The Box and how do I pay?
The box is $120 when you pick it up. Delivery is extra and rates are calculated by your zip code. We accept online credit card payments and accept all major credit cards.
Is there a service commitment / Will I be billed continuously?
You will only be billed continuously if you wish to be and expressly choose this type of service. In general; each payment is a one-time payment for one Box and you will not be automatically re-billed.
What is your cancellation/refund policy?
An order must be canceled by Saturday (East) or Sunday (West) if you wish not to be obligated to pay. Refund requests will be dealt with on a case-to-case basis as the management deems appropriate. All refunds are subject to a $5 refund charge. Our drivers commit to make every attempt at successful delivery to the address provided during the week of service ordered however, as Boxes are prepared only once they are ordered and are of a perishable nature, RAWvolution will not be responsible for missed deliveries due to client error. Client error includes but is not limited to, providing an incorrect or incomplete address, providing an incorrect or incomplete phone number, not being available in person or by representative at the address provided or by telephone at the original time of delivery (delivery times are posted on our website www.rawvolution.com), not returning our call for delivery rescheduling and/or the existence of unsafe premises and/or circumstances at the address provided at the original time of delivery.
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