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Answers

Delivery Answers

 

When will my Box arrive?

In Los Angeles, Boxes are delivered in a hybrid vehicle between 4:00 pm and 9:00 pm on Monday (Order by 11:59 pm on Saturday).

As our delivery route changes each and every week, we may only be able to provide a slightly more specific estimate of your delivery time on the day of delivery.

Outside of Los Angeles, Boxes arrive via UPS by 1:30 pm on Tuesday (Order by 11:59 pm on Saturday).

Please note: We do not offer pick-up.

 

Payments

 

How much does The Box cost?

The box is $120. Delivery is extra and rates are calculated by your zip code. You may obtain a delivery quote here. Multiple deliveries to the same address incur a single delivery fee.

 

Is there a service commitment? Will I be billed continuously?

Each payment is a one-time payment for one Box and you will not be automatically re-billed.

 

What is your cancellation/refund policy?

An order must be cancelled by Saturday by 11:59 pm if you'd like to receive a refund.

Our drivers commit to make every attempt at successful delivery to the address provided during the week of service ordered. As Boxes are prepared only once they are ordered and are of a perishable nature, Rawvolution will not be responsible for missed deliveries due to client error. Client error includes, but is not limited to providing an incorrect or incomplete address, providing an incorrect or incomplete phone number, not being available in person or by representative, at the address provided or by telephone at the original time of delivery (delivery times are posted above), not returning our call for delivery rescheduling and/or the existence of unsafe premises and/or circumstances at the address provided at the original time of delivery.

We are happy to issue refunds for individual items that arrive via UPS that no longer meet our freshness standards.

 

Food & Ingredient Answers

 

How long will The Box last?

This depends on a number of variables such as your general appetite, the amount of raw foods you are used to eating, what foods you are eating in addition to The Box, etc. The Box contains twelve items and is designed to provide one person about four days of lunches and dinners.

Some customers eat the desserts for breakfast as they are made from only fruit and nuts.

Our male customers sometimes go through the box somewhat quicker while some female customers find it lasts nearly a full week. We suggest you try it and see for yourself.

 

How long will the food stay fresh?

items will remain fresh for at least five days after receipt of your Box, when refrigerated.

 

I'm athletic. Will this food have enough protein for me? 

Each Box contains an average of 240 grams of protein (48-59 grams per day). According to the American Dietetic Association, the average person will not suffer a protein deficiency if they eat a variety of fruits and vegetables in a 48 hour period. There is protein in all fruits, vegetable, nuts, and seeds.

 

Do you use tofu or soy products?

We use no tofu and no soy products whatsoever.

 

I avoid/am allergic to wheat/grains. Do you use these ingredients?

We use no wheat or grain products whatsoever.

 

Will I lose weight eating this food?

Yes, if you need to. Raw food has a tendency to normalize one's body weight. An average Box (which includes lunches and dinners for four to five days), contains less than 6,000 total calories. The average four to five day caloric intake for lunches and dinners is over 7,000 (based on a 2,000 calorie per day diet). Even if you were to eat 2 Boxes per week (breakfast, lunch, and dinner), you would still only be consuming an average of 1,714 calories per day.


The raw ingredients we use that contain fat (nuts and seeds, etc.), naturally contain an enzyme called lipase that digest fat and allow them to be metabolized by the body and not stored as fat. Since our food is not cooked, it maintains the lipase as well as other important enzymes (protease, amylase, etc.). Ultra-low fat diets, those recommending below 10% of caloric intake from fat, have been shown to greatly increase the risk of deficiencies of essential fatty acids (EFAs). EFAs are basic, essential nutrients important for heart health, mental function, skin health and many other bodily functions. Too little fat in the diet can also prevent the absorption of fat soluble vitamins, such as vitamins A, D, E, and K.

 

I avoid sweets. What about the desserts? 

Keep in mind that we use no white sugar or artificial sweeteners. We sweeten our desserts with raw, organic coconut nectar. This sweetener has a mild effect on the blood sugar and is not "fattening". Our desserts taste amazing, yet they're health food!

 

Do you make substitutions?

No. In order to offer hand-made, raw, gourmet, food made with the finest organic ingredients, at a reasonable price, we make only standard orders.

 

How can you make things like pizza if the food isn't cooked?

Our breads and crusts are made in a food dehydrator and dried at a low temperature (105 degrees fahrenheit) to maintain their nutritional integrity. Our cheeses and sauces, etc. are all blended from fresh, raw, vegan ingredients.

 

Is this food vegan?

Yes! We use no animal products whatsoever.

 

The menu says "cheese" and "creamy". What ingredients are you using to make things cheesy and creamy?

Because we use only vegan ingredients, our cheeses and creamy dishes are made with nuts and seeds such as raw almonds, walnuts, cashews, etc.

 

Do you use organic produce or ingredients?

Yes! RAWvolution believes strongly in the health benefits and sustainability that organic food promotes and we use organic ingredients exclusively. This also means we use no foods that have been genetically modified/genetically engineered.

 

I'm allergic to certain foods. What should I do?

Please note that we use no wheat or grains, dairy, or shellfish. We do however use peanuts, almonds, cashews, coconut, pecans, walnuts, sesame seeds, and other nuts, seeds and potential allergens in a great many of our dishes. We cannot guarantee the complete absence of any ingredient we use, in any dish that we serve. If you have been known to have an allergic reaction to any of the ingredients we serve (see the 'Ingredients' tab above), we cannot in good faith, encourage you to employ our services. If you do so, it is solely at your own risk. Though we would love the opportunity to serve you, we hope you will understand that your health and safety is our chief concern.

 

Packaging Answers

 

How are the meals packaged?

In Los Angeles, meals are packaged in recyclable deli containers and delivered in a box that can be returned to us, or reused or recycled by you.

Outside Los Angeles, meals are vacuum sealed and delivered in an insulated package (not styrofoam) that is fully recyclable. Shipments also include ice packs that clients can reuse.

 

Other Answers

 

Is this a restaurant?

Rawvolution is a weekly meal delivery service. 

 

What is the deadline to order for The Box?

Orders should be placed on Saturday by 11:59 pm at the latest, but you can order any time throughout the week, before this deadline.

 

Do you have a recipe book? 

We have two! RAWvolution: Gourmet Living Cuisine is a best-selling collection of amazing raw food recipes (Harper Collins, 2006), and our latest book, The RAWvolution Continues is an award-winning collection of raw food recipes and history of the raw food movement (Simon & Schuster, 2013). They are available at Amazon.com, and with all major booksellers.

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