When and where do I pick-up The Box?
From 4:00pm to 9:00pm on Monday evenings at 2301 Main Street in Santa Monica (corner of Strand Street). Please note that we do not store orders over night for Tuesday pick-up. If you cannot pick-up your box on Monday night by 10:00pm, please order delivery.
When is The Box delivered?
Los Angeles - Between 4:00pm and 10:00pm on Monday evenings (if you have ordered by the Sunday at midnight deadline).
Please note: We no longer ship the Box outside the Los Angeles area.
How much is The Box and how do I pay?
The box is $120 when you pick it up. Delivery is extra and rates are calculated by your zip code. We accept online credit card payments and accept all major credit cards.
Is there a service commitment? Will I be billed continuously?
You will only be billed continuously if you wish to be and expressly choose this type of service. In general; each payment is a one-time payment for one Box and you will not be automatically re-billed.
What is your cancellation/refund policy?
An order must be canceled by Sunday, if you desire a refund. Refund requests will be dealt with on a case-to-case basis, as the management deems appropriate. All refunds are subject to a $5 refund charge. Our drivers commit to make every attempt at successful delivery to the address provided during the week of service ordered. As Boxes are prepared only once they are ordered and are of a perishable nature, RAWvolution will not be responsible for missed deliveries due to client error. Client error includes, but is not limited to, providing an incorrect or incomplete address, providing an incorrect or incomplete phone number, not being available in person or by representative, at the address provided or by telephone at the original time of delivery (delivery times are posted on our website rawvolution.com), not returning our call for delivery rescheduling and/or the existence of unsafe premises and/or circumstances at the address provided at the original time of delivery.
How long will The Box last?
This depends on a number of variables such as your general appetite, the amount of raw foods you are used to eating, what foods you are eating in addition to The Box etc. The Box contains twelve items and is designed to last one person four to five days (lunches and dinners).
Some customers eat the desserts for breakfast as they are made from only fruit and nuts. Sometimes, our male customers go through the box somewhat quicker while some female customers find it lasts nearly a full week. We suggest you try it and see for yourself.
How long will the food stay fresh?
Most items will remain fresh for five days after receipt of your Box when refrigerated.
I'm athletic, will this food have enough protein for me?
Each Box contains an average of 240 grams of protein (48-59 grams per day). According to the American Dietetic Association the average person will not suffer a protein deficiency if they eat a variety of fruits and vegetables in a 24-48 hour period. There is protein in all fruits, vegetable, nuts and seeds. If you feel you require still more protein, we suggest the only organic, vegan and raw protein supplement, Hemp Protein which is available at our cafés.
Do you employ the principles of proper food combining?
Yes, to some degree. Basic food combining guidelines are kept with the understanding that our primary goal is to provide you with nutritious, raw food that is tasty and enjoyable.
Do you use tofu or soy products?
We use no tofu and no soy products whatsoever!
I'm allergic to wheat / grain. Do you use these ingredients?
We use no wheat or grain products whatsoever!
Will I lose weight eating this food?
Yes; if you need to. Raw food has a tendency to normalize one's body weight. An average Box (which includes lunches and dinners for four to five days), contains less than 6,000 total calories. The average four to five day caloric intake for lunches and dinners is over 7,000 (based on a 2,000 calorie per day diet). Even if you were to eat 2 Boxes per week (breakfast, lunch and dinner), you would still only be consuming an average of 1,714 calories per day.
The raw ingredients we use that contain fat (nuts and seeds etc.), naturally contain an enzyme called lipase that digest fat and allow them to be metabolized by the body and not stored as fat. Since our food is not cooked, it maintains the lipase as well as other important enzymes (protease and amylase etc.). Ultra-low fat diets, those recommending below 10% of caloric intake from fat, have been shown to greatly increase the risk of deficiencies of essential fatty acids (EFAs). EFAs are basic, essential nutrients important for heart health, mental function, skin health and many other body functions. Too little fat in the diet can also prevent the absorption of fat soluble vitamins, such as A,D,E and K.
I don't eat sweets, what about the desserts?
Keep in mind that we use no white sugar or artificial sweeteners. We sweeten our desserts with raw, organic coconut nectar. This sweetener has a mild effect on the blood sugar and is not fattening. Our desserts taste amazing yet they are health food!
Do you make substitutions?
No. In order to offer hand-made, raw, gourmet, food made with the finest organic ingredients, at a reasonable price, we make only standard orders.
How can you make things like pizza if the food isn't cooked?
Our breads and crusts are made in a food dehydrator and dried at a low temperature (105 degrees) to maintain their nutritional integrity. Our cheeses and sauces etc. are all blended from fresh, raw, vegan ingredients.
Is this food vegan?
Yes! We use no animal products whatsoever!
The menu says "cheese" and "creamy" what ingredients are you using to make things cheesy and creamy?
Because we use only vegan ingredients, our cheeses and creamy dishes are made with nuts and seeds such as raw almonds, walnuts, macadamia nuts, pine nuts and sunflower seeds etc.
Do you use organic produce or ingredients?
Yes! RAWvolution believes strongly in the health benefits and sustainability that organic food promotes and we use organic ingredients exclusively. This also means we use no foods that have been genetically modified!
I'm allergic to certain foods you serve. What should I do?
We use peanuts, almonds, cashews, coconuts, pecans, walnuts, sesame seeds and other nuts, seeds and potential allergens in a great many of our dishes and cannot guarantee the complete absence of any single ingredient we use in any dish that we serve. If you have been known to have an allergic reaction to any of the ingredients we serve, we cannot in good faith, encourage you to employ our services. If you do so; it is solely at your own risk. Though we would love the opportunity to serve you; we hope you will understand that your health and safety is our chief concern.
Is this a restaurant?
We are a weekly food delivery service, and we have a café in Santa Monica, CA.
What is the deadline to order for The Box?
Orders should be placed by Sunday midnight at the latest, but you can order any time throughout the week, before the deadlines.
Do you have a recipe book?
We have two! RAWvolution: Gourmet Living Cuisine is a best-selling collection of amazing raw food recipes (Harper Collins, 2006), and Matt and Janabai's latest book, The RAWvolution Continues is an award-winning collection of raw food recipes and history of the raw food movement (Simon & Schuster, 2013). They are available at our café, online at Amazon.com, and with all major booksellers.